This is the second blog entry addressing the issues raised in the November 2011 issue of the Harvard Business Review called “What Every CEO Needs to Know About The Cloud,” by Andrew McAfee of MIT’s Center for Digital Business. The [...]
The November 2011 edition of the Harvard Business Review has an article entitled, “What Every CEO Needs to Know About The Cloud,” by Andrew McAfee of MIT. I am planning a couple or three blog entries about this article. This [...]
There are a growing number Salesforce books for configuring the system, but I have found the most helpful for implementations are more generic. There are also a few about the business value of salesforce automation, but these are the ones [...]
A comparison of Salesforce.com’s Lead and Opportunity records offers some insights into salesforce strategy and implementation. Lead vs. Opportunity Definitions Salesforce.com distinguishes between a Lead and an Opportunity. As a flexible system, it is up to each customer to determine [...]

