Filed under: Administration January 15, 2011

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Salesforce.com has a robust and detailed security model for record level access called sharing rules. It is detailed because the rules are specific to the situation. For example, the sharing rule on account has more options than on lead. Since the security is so detailed, it can get rather complex figuring out why a user has access to a record. Fortunately, there is actually a security feature called “why.” Watch this demo on how to use it.

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